Clearer Processes
Documented, repeatable ways of working that deliver more consistent service across every site and shift.
CIMS · Cleaning Industry Management Standard
Build a stronger cleaning organization. Earn the certification that proves it.
Ikigai helps building service contractors and in-house cleaning organizations prepare for CIMS certification while strengthening the management systems behind quality, consistency, safety, customer confidence, and growth.
Certification readiness that leaves your operation stronger, not just your paperwork.
More Than a Certification
CIMS is more than a credential.
The Cleaning Industry Management Standard is a practical management framework for building a customer-centered, quality-driven cleaning organization. The goal is not simply to pass an assessment. It is to build a stronger organization before, during, and after certification.
Stronger Accountability
Defined owners, better documentation, and management rhythms that keep standards from drifting.
Lower Operational Risk
Stronger safety, quality, and customer-service systems that reduce surprises and protect your accounts.
CIMS can strengthen your position before the RFP ever arrives.
Customers and procurement teams may look for documented quality systems, reliable service delivery, strong safety practices, and evidence of disciplined management. CIMS gives cleaning organizations a recognized framework for demonstrating those capabilities and can help differentiate an organization in competitive RFP environments.
We help turn CIMS requirements into an operating advantage, not a paperwork exercise.
How We Work
A practical CIMS operating rhythm built for real business constraints.
Assess
We evaluate current policies, processes, documentation, and operating practices against CIMS requirements and identify gaps, priorities, and risk.
Architect
We build a practical readiness plan with specific evidence requirements, owners, priorities, milestones, and actions tied to certification and stronger operations.
Activate
We work alongside your team to close gaps, organize evidence, strengthen repeatable practices, prepare for assessment, and build habits that last beyond certification.
What Ikigai Helps With
Hands-on support from first assessment to certification day.
- CIMS readiness assessment and gap identification
- Evidence and documentation planning
- Policy and process development
- Team preparation and ownership
- Mock-audit and readiness support
- Assessment preparation and follow-through
Client Story
A trusted resource on the road to CIMS.
“We’ve had such a great experience working with Beverly James and Valerie Morris at Ikigai. They’ve become a trusted resource for our team, helping us strengthen our company policies and safety trainings while also guiding us through the CIMS certification process. They’re knowledgeable, responsive, and genuinely invested in helping our company improve. We truly appreciate their partnership and all the support they’ve given us along the way! We highly recommend Ikigai to anyone looking to evolve their company!”
Industry Experience
Guidance from someone who has run a cleaning organization.
Paul Greenland led Aetna Integrated Services to over $35M in revenue with 1,500 employees across seven states, and has held leadership roles with BSCAI and WFBSC. He brings an operator's perspective to CIMS readiness: what the standard asks for, and what it takes to make it stick in day-to-day operations.
Ready to understand what CIMS would take for your organization?
Start with a practical conversation about where you are today, what certification requires, and the most efficient path forward.